Hotel Management
Our Hotel Management program blends theory with hands-on experience in hospitality operations, front office, housekeeping, food & beverage service, and customer relations. Designed to groom future leaders of the hospitality industry, this training opens doors to careers in hotels, resorts, and global hospitality brands.
Level 1
Orientation & Hotel Operations Overview
Focus: Introduction to the Hospitality Industry
Duration: 4 Weeks
Modules:
- Introduction to Hospitality
- Hotel Tour & SOPs
- Guest Relations & Etiquette
- On Job Training
Level 2
Guest Services & Front Office Operations
Focus: Guest Handling and Reservation Systems
Duration: 4 Weeks
Modules:
- Reservations & PMS Training
- Front Office Duties
- Concierge & Bell Desk Services
- On Job Training
Level 3
Housekeeping & Food & Beverage Operations
Focus: Behind-the-Scenes Operations
Duration: 4 Weeks
Modules:
- Housekeeping Department
- F&B Service Operations
- F&B Production (Kitchen)
- On Job Training
Level 4
Specialization & Assessment
Focus: Departmental Focus + Review & Certification
Duration: 4 Weeks
Specialization Options:
- Front Office
- Housekeeping
- F&B Service and Production
- Sales & Marketing (OJT)